{"id":716,"date":"2025-08-12T16:52:11","date_gmt":"2025-08-12T16:52:11","guid":{"rendered":"https:\/\/test8.samplewebsitelink.com\/loralai\/?page_id=716"},"modified":"2025-08-12T16:52:51","modified_gmt":"2025-08-12T16:52:51","slug":"refund-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/test8.samplewebsitelink.com\/loralai\/refund-and-exchange-policy\/","title":{"rendered":"Refund and Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"716\" class=\"elementor elementor-716\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9953a4 e-flex e-con-boxed e-con e-parent\" data-id=\"f9953a4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500,97C126.7,96.3,0.8,19.8,0,0v100l1000,0V1C1000,19.4,873.3,97.8,500,97z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1788b9be e-flex e-con-boxed e-con e-parent\" data-id=\"1788b9be\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1196e821 elementor-widget elementor-widget-text-editor\" data-id=\"1196e821\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>If your product is defective, damaged, or incorrect at the time of delivery, please contact us within 7 days of receiving your order. For example, if an item is delivered on January 1st, it can be returned until January 8th.<\/p>\n<p>Refund requests will only be processed if the item is damaged due to \u201cour fault\u201d or during delivery. Please note that we do not accept returns due to a change of mind or if the item is no longer needed.<\/p>\n<p><b>Return Conditions<\/b><\/p>\n<p>To be eligible for a return, the item must be:<\/p>\n<ul>\n<li aria-level=\"1\"><b>Unused with same quantity<\/b><\/li>\n<li aria-level=\"1\"><b>In its original packaging<\/b>, with seals and tags attached<\/li>\n<li aria-level=\"1\"><b>Accompanied by all accessories and manuals.\u00a0\u00a0<\/b><\/li>\n<\/ul>\n<p>All returned items will go through a\u00a0<b>quality check<\/b>\u00a0to ensure they are in their original condition. If an item is returned in an unacceptable condition, we reserve the right to send it back to you.<\/p>\n<p><b>Order Cancellation<\/b><\/p>\n<p>You may cancel your order\u00a0<b>any time before it is dispatched<\/b>. To cancel your order, please call our\u00a0<b>helpline at\u00a0<a href=\"tel:+92 304 6102020\">+92 304 6102020<\/a><\/b><\/p>\n<h2 class=\"wp-block-heading\"><b>Delivery and Shipping Information\u00a0<\/b><\/h2>\n<p>We proudly deliver across Pakistan to ensure convenience for our customers.\u00a0<b>Standard delivery charges<\/b>\u00a0apply to orders from any city of Pakistan. Our delivery process is efficient, and we strive to ensure timely shipments so you receive your orders as quickly as possible.\u00a0<\/p>\n<p>Please note that our shipping times may vary depending on your location, and we will provide tracking details for your convenience via email.\u00a0<\/p>\n<p>If you have any special delivery requests or need further assistance, feel free to reach out to our customer support team.<\/p>\n<p>Email:\u00a0<a href=\"mailto:info@loralaiolives.pk\">info@loralaiolives.pk<\/a>\u00a0<\/p>\n<p>Phone Number:\u00a0<a href=\"tel:+92 304 6102020\"><b>+92 304 6102020<\/b><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>If your product is defective, damaged, or incorrect at the time of delivery, please contact us within 7 days of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-716","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test8.samplewebsitelink.com\/loralai\/wp-json\/wp\/v2\/pages\/716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test8.samplewebsitelink.com\/loralai\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test8.samplewebsitelink.com\/loralai\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test8.samplewebsitelink.com\/loralai\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/test8.samplewebsitelink.com\/loralai\/wp-json\/wp\/v2\/comments?post=716"}],"version-history":[{"count":3,"href":"https:\/\/test8.samplewebsitelink.com\/loralai\/wp-json\/wp\/v2\/pages\/716\/revisions"}],"predecessor-version":[{"id":719,"href":"https:\/\/test8.samplewebsitelink.com\/loralai\/wp-json\/wp\/v2\/pages\/716\/revisions\/719"}],"wp:attachment":[{"href":"https:\/\/test8.samplewebsitelink.com\/loralai\/wp-json\/wp\/v2\/media?parent=716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}